Return & Replacement Policy – Dripzy Pakistan

Easy Returns, Fast Replacements & Trusted Service Across Pakistan

At Dripzy Pakistan, customer satisfaction is our top priority. We strive to provide premium-quality clothing and a hassle-free shopping experience.

To ensure confidence while shopping with us, we offer a 7-Day Easy Return & Replacement Policy for eligible orders across Pakistan.

For assistance, contact us:

📱 WhatsApp: +92 339 0123450
📧 Email: dripzypakistan@gmail.com

Customer Support Hours:
Monday – Saturday | 11:00 AM – 8:00 PM

Return Eligibility

You may request a return or replacement within 7 days of receiving your order if the following conditions are met:

✔ Product is unused and unworn

✔ Product is in its original condition

✔ Original tags, labels, and packaging are intact

✔ Product is free from stains, damage, perfume, or washing marks

✔ Valid proof of purchase is provided

(Order number, confirmation email, payment receipt, or invoice)

Non-Returnable Items

The following items are not eligible for return or refund:

❌ Products damaged due to customer misuse

❌ Worn, washed, altered, or used products

❌ Products returned without original tags or packaging

❌ Requests submitted after the 7-day return period

Refund Process

If your return request is approved, follow these steps:

1️⃣ Contact our support team through WhatsApp or email.

2️⃣ Our team will review and approve your request.

3️⃣ You will be provided with return instructions.

4️⃣ Ship the product back to us using a courier service.

Important Notes

📦 Return shipping charges are the responsibility of the customer unless the item received is defective or incorrect.

💰 Refunds are issued only after the returned item has been received and inspected.

🚚 Original delivery charges are non-refundable.

Refund Timeframe

Refunds are processed within 5–7 working days after successful inspection and approval.

Approved refunds may be issued through:

• Bank Transfer

• JazzCash

• Easypaisa

Wrong, Damaged or Defective Products

If you receive an incorrect, damaged, or defective item, please contact us immediately and provide clear photos of the product.

✔ Free replacement available within 7 days

✔ Replacement requests are subject to verification

✔ The original item may be required to be returned before a replacement is dispatched

✔ Replacement shipping charges will be covered by Dripzy Pakistan for verified cases

Advance Payment Policy

For orders above Rs. 5,000, advance payment may be required before order confirmation and dispatch.

If an approved return qualifies for a refund, the advance payment amount will be included in the refund process according to this policy.

Delivery Information

🚚 Nationwide Delivery Available Across Pakistan

💰 Delivery Charges: Rs. 200

✨ Free Delivery on Orders Above Rs. 3,999

⏱ Estimated Delivery Time: 3–5 Working Days

Need Help?

Our support team is always available to assist with returns, replacements, refunds, and order-related inquiries.

📱 WhatsApp: +92 339 0123450

📧 Email: dripzypakistan@gmail.com

🕒 Support Hours: Monday – Saturday | 11:00 AM – 8:00 PM

Dripzy Pakistan

✔ Premium Streetwear & Oversized Fashion

✔ Nationwide Delivery

✔ Secure Payments

✔ Easy Returns & Replacements

✔ Trusted Customer Support